Why did I receive an invoice if I already gave you my credit card?

When we take your deposit for the first hour of your Remote Support Session we process the payment securely but do not store your credit card details. If your Support Session lasts for longer than an hour then we send you an invoice for the additional time. You can pay this via credit card or EFT.

You’ll also receive a zero balance invoice if your Support Session is fully paid for in advance.