How did I end up with two accounts in your system?

Your account is tied to your email address, but your booking is tied to your phone number. If you use the same phone number with multiple email addresses, you will end up with multiple accounts in our support system. If you use the same email address with a different phone number, your details in our booking system will be updated but we will need to update your contact details in our support system.

Please contact us if you are having trouble managing your account.